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What to Expect As An Agent

  • Inbound sales, customer service and store support 

  • Assisting customers with product questions 

  • Placing new orders 

  • Handling existing orders - returns/ replacements 

  • Provide store-specific support

  • Contacting vendors for shipping information


Capabilities of Top Performing Agents for this Program

  • Outstanding problem-solving skills

  • Application of soft skills 

  • Display patience, empathy, and ability to manage stress, the ability to work under pressure

  • Skilled and efficient in written and verbal communication

  • Experience working with users to identify the best solution       

Equipment Requirements

*No Chromebooks or Mac systems are capable

PC Requirements:
Dual-core 2.8 GHz or better or Intel " i " class or AMD Phenom X2 class or better.
64 GB total Hard Drive or higher.
4 GB of RAM or better
USB VoIP Headset.
Windows 10 or 11
Hard-wired connection (no wireless) Minimum 10 Mbps download / Minimum 3 Mbps upload


**Any other equipment needed will be advised of upon enrollment**

Available Hours

Sunday – Saturday 6:00 AM – 12:00 AM EST 

Client requests agents service 20 hours per week, 5 hours Sat and/or Sun


Starting Pay: $15.00 per hour 

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