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Impact Flex Communications
The Resource Portal is a place that will provide downloadable tools for you to use as you service your client. It is suggested that our agents create a folder to maintain their resources for easy access.
Agent Servicing Tracker
Ideal Call Flow Aid
Active Listening Aid
The Good Goodbye Aid
Arise Chat User Guide
Certification Checklist
Agent Tax Tracker
View Commitment Adherence
Understanding Commitment Adherence
CA FAQs (Commitment Adherence)
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