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The Resource Portal is a place that will provide downloadable tools for you to use as you service your client. It is suggested that our agents create a folder to maintain their resources for easy access. 

Agent Servicing Tracker

  Ideal Call Flow Aid  

  Active Listening Aid  

  The Good Goodbye Aid  

  Arise Chat User Guide  

Certification Checklist

Agent Tax Tracker

 View Commitment Adherence  

Understanding Commitment Adherence

CA FAQs (Commitment Adherence)

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